Sentinel Healthcare Advocates

+ Make regular visits to assess quality of care

+ Provide advocacy and support during   emergency hospitalizations

+ Act as a liaison with healthcare providers to determine condition, treatment options and discharge planning

+ Ensure that relevant past medical history is conferred to providers, avoiding errors of omitted medications or therapies

+ Eliminate costly duplication of tests and procedures by maintaining an accurate and confidential client database

+ Follow-up meeting/conference with client with emphasis on achieving client understanding

+ Make regular visits to assess quality of care

+ Communicate with staff in order to achieve optimal outcome

+ Monitor for violations of resident’s rights or dignity

+ Ensure that necessary services to maintain resident’s physical and mental health are maintained

+ Assess for poor quality of care, including inadequate personal hygiene and slow response to requests for assistance

+ Verify no inappropriate use of chemical or physical restraints

+ Address any resident concern about quality of care or quality of life

+ Assist with management of complex health issues, including polypharmacy

+ Assess home environment with an emphasis on safety

+ Make visits to the home to determine competency of home-care providers

+ Assess new or worsening symptoms and help with your decision whether or not to visit the doctor

+ Prepare for and assist with physician appointments

+ Provide education and preparation for planned hospitalizations

+ Make referrals to community resources to enhance quality of life